Untrailed: the company behind Hyckes and Brunner on the major webshops
You’ll see the name Untrailed on your order from bol, Amazon, Obelink or Decathlon. Untrailed is not a product brand, but the company behind it: we carry and sell Hyckes ourselves, and we are the official distributor of Brunner for the Benelux.
So you buy straight from the source. Original products, full manufacturer’s warranty, and help from people who know the products first-hand — even if you ordered through a platform.
Our brands
Hyckes · the brand we carry
Compressor cool boxes, built-in fridges, air conditioners and portable power.
Brunner · official distributor Benelux
European camping brand: camping furniture, tableware and accessories.
Where you can buy our products
At the moment we sell through our partners. You’ll find Hyckes and Brunner there, with the same warranty and service.
Camping superstore, in-store in Winterswijk and online.
What this means for you
- 100% original products, straight from our own stock
- Full manufacturer's warranty, including purchases through a platform
- Your question reaches us directly, not a reseller
- After-sales service: spare parts, questions and repairs
Frequently asked questions
Who is Untrailed?
Untrailed B.V. is the company behind the Hyckes brand and the official distributor of Brunner in the Benelux. If you see the name Untrailed on your order from bol, Amazon, Obelink or Decathlon, that is us.
Is Untrailed the same as Hyckes?
Hyckes is the product brand; Untrailed is the company that owns and sells it. Your order, your warranty and the service all run through Untrailed.
I ordered through bol.com or Amazon: who handles my warranty?
You have the full manufacturer’s warranty, including purchases through a platform. We handle the process: send us your question with your order number via the contact form on this page.
How do I return something I bought through a platform?
Register your return with the platform where you ordered; that platform’s return rules apply. If you get stuck, send us a message via the contact form and we’ll help you on your way.
Where can I find spare parts for my Hyckes cool box?
Send us the model and the part you’re looking for via the contact form. We’ll let you know what is available and how to order it.
Is Brunner officially supplied through Untrailed?
Yes. Untrailed is the official distributor of Brunner in the Benelux. Brunner products sold through our channels are original and come with the manufacturer’s warranty.
Questions about a product, warranty or order?
Ask your question here. You’ll get a reply by email from someone who knows the products, usually the same working day. This also applies to orders placed through Obelink, Bol, Decathlon or Amazon.
Prefer email? info@untrailed.com
Email your question to info@untrailed.com.